Article author
Adilzhan Maratov
СОО “SoftSale”
Why 90% of New Products Die Within the First Year
Published: 16.05.2026
When people talk about startup failures, they usually imagine lack of investment, bad markets, crises or competitors.
But if you look at real products, the reason is often much simpler — the product was not truly needed by the market.
Over the past few years at SoftSale, we have worked with different startups and businesses launching their own IT products. And in many cases, the problems started long before launch — already at the idea stage.
This is probably the most common problem with new products.
A team creates an idea, starts discussing features, interfaces and roadmaps, and gradually becomes convinced that “this has to succeed”.
But the market does not work that way.
Users do not care how “interesting” your idea is. They only care about one thing: does the product solve a real pain point?
This is another major trap.
Many founders think that if people say “great idea”, it means the market needs the product.
In reality, it means almost nothing 😄
Friends and colleagues will often support your idea. But support is not the same as payment.
Real validation starts only when someone is ready to leave a request, wait for the product or even pay before launch.
A lot of startups begin with the mindset “the main thing is to launch, we’ll figure out the rest later”.
But poor economics rarely fix themselves.
If customer acquisition is too expensive, retention is weak or users never return, the product starts burning money before growth even begins.
That is why more and more teams calculate CAC, LTV, margins and payback before full-scale development.
In the past, many companies tried to build the “perfect product” immediately. Today the market has become much more pragmatic.
An MVP allows businesses to test hypotheses quickly, see real user reactions and avoid wasting huge budgets.
At SoftSale, we also often recommend launching a minimal working version first and scaling the system later.
Many teams spend months discussing products internally through calls, roadmaps, presentations and planning boards.
But they barely talk to the market itself.
In reality, the market should define what matters, what people are willing to pay for and which problems are truly painful.
Most products do not die because of competitors or technology.
Most often, they fail because they did not solve an important enough problem.
That is why one of the most important things in launching an IT product today is maintaining constant contact with the market.
Validate demand, listen to users, watch real metrics and do not be afraid to change direction.
And if you are currently thinking about launching your own IT product or SaaS platform, you can always contact us at SoftSale. We can help evaluate the idea from the business, product and development perspective before large development costs begin.
Shall we discuss your project?
What do you need?