Created a management system for a network of 36 bakeries

We developed an internal BPM/ERP system that brings together cash operations, branch management, supply chain and warehouse stock control.

Project stages

01

Unite all participants of the business process in one IT system

The Taba Nan bakery network came to us when the business had started growing very quickly. In a couple of months they opened 12 new locations, and 9 more branches were already on the way. At some point it became clear that processes could not keep up with growth. The usual chaos for such situations began: information in different places, hard to control who is responsible for what and where things are happening.

They needed a clear system that would gather everyone in one place: cashiers, branch directors, regional managers, warehouses and finance teams, so everything would work as one whole without unnecessary fuss.

Tabanan

02

Digitized the entire business process, from cashier work at a branch to financial reporting across the whole group.

When a cashier processes an order, all indicators update in the system immediately, without delays or manual data transfer.

If a bakery is running out of a product, the regional warehouse receives a notification in advance and can react quickly. Acceptance works the same way: as soon as goods or drinks are received at a branch, information is immediately visible to all process participants.

As a result, everyone sees the same picture in real time, without gaps or confusion.

Tabanan

03

Held several design briefings to make staff training as simple and seamless as possible.

The average age of Taba Nan employees is higher, so it was important for us to lay down an intuitive interface and a simple user journey without unnecessary actions or complex logic.

During design layout approval, the founders of Taba Nan were actively involved in the process, and for them this was a fundamentally important point. During these discussions, the decision was made to build not a web solution as initially planned, but a full desktop system to ensure stability and convenience at the branches.

04

During development, it was important for us to work with data as carefully as possible and extract maximum value from it.

For the Taba Nan team, it was important that the system become not just an accounting tool, but a basis for decision-making. They needed something they could rely on in daily operations: understand what is happening across the network, where deviations appear and where to move next.

That is why we paid a lot of attention to algorithms: how data is collected, processed and turned into a clear picture for the business. Our task was not simply to “save numbers,” but to make them actually help manage the company.

At the same time, we thought through system resilience in real conditions. Internet is not always stable at branches, so we implemented offline mode: employees can continue working, and when the network connection returns, all data synchronizes automatically without losses.

We also took care of data security. The system regularly creates backups so all information is preserved and can be restored if needed. The result is a system that can be relied on every day, both in operations and in strategic decisions.

05

A strong tool for synchronizing all business units

The result is a strong tool that unites all business units, departments and teams into one system. All key processes are now connected: from operations at branches to management and financial analytics. This gives full transparency across the network and makes it possible to see the real business picture without distortions or gaps.

The system became a single source of truth inside the company, a tool that can be relied on for any decisions. Not feelings, not scattered data, but clear and consistent numbers. This made management more predictable and gave the company a strong foundation for further growth and scaling.

COO SoftSale

Adilzhan Maratov

COO “SoftSale”

This project was definitely not simple. We understood that we were touching all key business processes, and any mistake could be costly.

We had to dive deeply into operations, analyze real branch scenarios, involve many resources and keep every detail in focus, from checkout to financial reporting.

But exactly because of this, we managed to build a system that does not just “work,” but truly reflects how the business is organized and helps manage it.

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